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Tackling Phone Scams

Unsolicited phone calls – nuisance calls, scams, telesales, abandoned or silent calls - can all cause untold disturbance, worry and upset for older people living alone.

To protect your parents and other elderly people in a similar position you could………


Report scam calls to Action fraud 

Action fraud is the UK’s national reporting centre for fraud and cybercrime.  - use this link to their website or phone them on 0300 123 2040.  


Report nuisance calls to Ofcom

You can read more about how Ofcom can help in this  Ofcom easyread leaflet.


Register with the telephone preference service

 It’s free and allows consumers to opt out of receiving any unsolicited telesales calls.  You can register a landline or mobile number online at this link to the telephone preference services or by phoning 0845 070 0707.  It will take 28 days to come into effect. 


Support the WHICH? campaign 

Which? Are urging the Government to take the lead and ensure companies safeguard us all from scams.  You can find out more and even sign the WHICH? petition here


What Our Carents say

Dad could not hear what they were saying and spent hours worrying he'd missed something important

It was all the interruptions which were the worst - she got really irritable

Juat as she was dozing off, the phone would ring......

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September 2020

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